Customer Support

HOME>  Customer Support
Allens Pharmacy has a team of onsite experts here to help you with all health, clinical queries, along with Perfumery and Cosmetics support and guidance.

We pride ourselves in servicing your needs to a tailored level and ensure we understand your requirments fully before any consideration is taken on how to help resolve the subject being discussed.  Whilst there are many ways to contact us:

  • Email to:
  • Complete the form in the Contact Us section
  • Or call our friendly team on 00 44 (0)208 989 3353

Complaints Procedure

Our management take every query seriously, if for any reason you are not impressed with our service, please email us at, we will endeavour to respond in a very timely manner and look forward to any comments or suggestions on where our service may need improvement or change to support your needs better.  Alternatively our Superintendent Pharmacist is Bhavna Patni and can be contacted on: 020 8989 3353.

If, for any reason, you are dissatisfied with our service and this cannot be resolved via customer care, you can contact our management team directly via  The matter will then be fully investigated and you will receive a detailed response to your complaint.

Alternatively, please write to us as per our address on the Contact Us page.