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Returns & Refunds - Cancellations have a seven-day money back guarantee (excluding carriage where applicable and excluding all medicines). Once 'unwanted' goods have been received, the customer has a seven working day cancellation period. The consumer's right to reject starts from the day that the contract is made and ends on the expiry of 7 working days starting from the day after the goods have been received by the consumer. All returns for credit/refund must have prior approval from   Despatched goods must be returned to us in an unused and Original packaged condition.